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Clinical Support

Direct assistance when you need it

Connect with our clinical team regarding prescriptions, pharmacy orders, and consultation scheduling. We are here to ensure your recovery remains uninterrupted.

Secure Portal

Submit your clinical inquiry

Our board-certified support team reviews all inquiries within two hours. For immediate medical emergencies, please call 911.

+ Common Questions

Pharmacy & Telehealth FAQ

Find immediate answers regarding prescription processing, telehealth scheduling, and data privacy.

How fast are prescriptions processed?

Are my medical records secure?

Once approved by our board-certified physicians during your on-demand consultation, pharmacy orders are processed immediately and shipped securely to your door.

Absolutely. HealBooster utilizes clinical-grade, end-to-end encrypted databases to protect all of your patient records, prescriptions, and consultation logs securely.

Can I change my consultation type?

How do I request a prescription refill?

Yes. You can easily transition between online video consultations and physical clinic appointments by contacting support at least one hour before your scheduled time.

Refills can be requested directly through your patient portal. Our clinical team will review your therapeutic recovery plan and authorize approved refills within 24 hours.